Delete your Sweet Double data
You can ask us to delete your Sweet Double player account and all the data linked to it at any time.
How to request deletion
- In the game, open your Profile and note your display name.
- Email support@sweetdoublegame.com with the subject Delete my data. Include your display name, the platform (iPhone or Android), and roughly when you last played.
- We'll reply to confirm, and may ask a question to make sure the account is yours.
What is deleted
- Your player account and ID.
- Saved progress: coins, boosters, scores, daily challenge history, league standing.
- Your profile: display name, avatar and frame.
- Analytics data linked to your player ID.
Deletion is completed within 30 days and can't be undone. Coins and items you bought are deleted too, and can't be refunded or restored.
What may be kept
Purchase records kept by Apple or Google, and records we must keep by law (for example, for tax), are kept for the period the law requires.
Without deleting your account
To stop analytics only, turn it off in the game in Settings → DATA. Deleting the app from your phone doesn't delete your data on our servers.